Returns & Exchanges
At Berravia, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it is a change of heart or a change of style, our team is here to ensure a seamless and stress-free return process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack with Care
Carefully place your items in their original Berravia packaging to ensure they are protected during transit and remain eligible for a full refund.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing