Frequently Asked Questions
Everything you need to know about bringing Berravia comfort into your home.
What materials are used in Berravia home products?
We prioritize premium, sustainable materials including 100% organic cotton, ethically sourced linens, and high-grade ceramics to ensure both durability and a luxury feel in every piece.
How long does shipping take for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service may take 10-14 business days to ensure safe handling and assembly.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture pieces are final sale.
Do you offer international shipping?
Yes, Berravia ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment's progress in real-time.
Are Berravia products covered by a warranty?
All our furniture items come with a limited 1-year warranty covering manufacturing defects. We stand by the craftsmanship of our collection and will repair or replace qualifying items.